---
title: "Answer a decision tree for a running system"
description: "When a running system needs your decision, find the request in your inbox and answer the decision tree so the system can go on."
url: "https://okido.io/en/docs/systems-decision-trees/answer-a-system-request"
chapter: "Systems and decision trees"
chapterUrl: "https://okido.io/en/docs/systems-decision-trees.md"
plans: ["All plans"]
roles: "Everyone in the organization"
language: "en"
edition: "2026-10-23"
---

# Answer a decision tree for a running system

> When a running system needs your decision, find the request in your inbox and answer the decision tree so the system can go on.

Some systems stop at a decision: for a new campaign request, for example, the account manager chooses the package before the system creates the matching proposal task. The system then waits until the person it asks has answered the decision tree.

## Find the request

When a system needs your decision, you get a notification in your **Inbox**.

1. Open the **Inbox** and choose **DT Input Requests**.
   ![A request to answer a decision tree for a running system, in the inbox](https://okido.io/docs/screenshots/en/inbox-dt-request.webp)
2. Choose the request. The run of the system opens. The decision tree that waits for you has a pulsing ring.
   ![The run of the system, waiting at the decision tree](https://okido.io/docs/screenshots/en/dt-request-run.webp)

## Answer the decision tree

1. Choose the decision tree with the pulsing ring. Its first question opens.
2. Choose your answer, then **Next**. Answer the next questions in the same way.
   ![A question of the decision tree that the system asks](https://okido.io/docs/screenshots/en/dt-request-session.webp)

After the last answer you see the decision. The system goes on right away with the step that belongs to your decision, for example the proposal task for the package you chose. Open the run again to follow it.

For more about the questions and the decision log, see [Run a decision tree](https://okido.io/en/docs/systems-decision-trees/run-a-decision-tree.md).