---
title: "Manage what agents remember"
description: "Add, edit and remove what agents remember about your organization, and pin or archive what they remember about one project."
url: "https://okido.io/en/docs/ai/manage-agent-memory"
chapter: "AI"
chapterUrl: "https://okido.io/en/docs/ai.md"
plans: ["Starter", "Pro", "Business"]
roles: "Everyone in the organization"
language: "en"
edition: "2026-10-23"
---

# Manage what agents remember

> Add, edit and remove what agents remember about your organization, and pin or archive what they remember about one project.

Agents keep a memory: facts about your organization, your clients and your projects that they use on every run, such as your brand colors or a client's tone of voice. Agents add to it while they work, and you can add, correct and remove memories yourself, so agents start from what your team knows.

## See what agents remember

1. In the menu on the left, choose **AI**, then the **Memory** tab.
2. Choose a memory in the list to read it.

At the top you see how many memories are short-term, long-term or permanent. Use the buttons above the list to show only the memories of the organization, a project, a team, a task or a person, and the list next to them to show one kind of memory. A memory shows how important agents rate it, how sure they are of it and how often they used it.

![The Memory page with the agency's brand colors opened](https://okido.io/docs/screenshots/en/memory-list.webp)

## Add a memory

1. Choose **New Memory**.
2. Choose the **Scope**: what the memory is about. For anything other than **Organization**, also choose the project, team, task or person.
3. Choose how long it lasts under **Tier**, and what kind of memory it is under **Segment**.
4. Fill in the **Topic** and the **Content**, and move the sliders to set how important it is and how sure you are.
5. Choose **Create**.
   ![A new memory about how the agency handles client feedback](https://okido.io/docs/screenshots/en/memory-create.webp)

Agents use the memory from their next run on. To change a memory, open it and choose **Edit**; to remove it, choose **Delete**.

## Manage what agents remember about a project

Agents on a project get the memories of that project with their briefing: the pinned ones and the most important others, ten in all.

1. Open the project and choose the **Agents** tab.
2. On the right, choose **Memory**.
3. Choose **Add**, fill in the topic and what agents should remember, and choose **Save memory**.
4. Next to a memory, choose the pin to always send it to agents, the pencil to change it, or the box to archive it.
   ![The memory of the TechVenture project with two pinned memories and a new one](https://okido.io/docs/screenshots/en/project-memory.webp)

Pinned memories come first in the list. An archived memory disappears from the list and is no longer sent to agents.